Platform Disclaimer

1. Platform Role Disclaimer

What PropGo.my IS:

• A technology platform providing infrastructure for property requests and responses
• A communication facilitator between property seekers and real estate agents
• A service provider offering subscription-based platform access
• An intermediary connecting users but not participating in their transactions

What PropGo.my IS NOT:

• A real estate agency, broker, or property management company
• A party to any property transactions, negotiations, or agreements
• A provider of legal, financial, or real estate advice
• A property inspector, valuer, or due diligence service
• A payment processor, escrow agent, or transaction handler
• A guarantor of any user's performance or obligations

2. User-Generated Content Disclaimer

Property Information Disclaimer:

• No Verification: We do not verify the accuracy of property information, photos, or descriptions
• No Availability Guarantee: We do not confirm that properties are available for sale or rent
• No Price Verification: We do not verify property prices, valuations, or market values
• No Legal Status Check: We do not verify property titles, ownership, or legal status
• No Condition Assessment: We do not inspect properties or assess their condition
• No Compliance Verification: We do not ensure properties comply with laws or regulations

Agent and Agency Disclaimer:

• No Credential Verification: We do not verify agent credentials, licenses, or professional standing
• No Agency Endorsement: We do not endorse or recommend any real estate agencies
• No Professional Standards: We do not monitor or enforce professional standards
• No Misconduct Liability: We are not responsible for agent misconduct, negligence, or malpractice
• No Commission Handling: We do not handle or guarantee commission payments

3. Transaction and Liability Disclaimer

Property Transaction Exclusions:

PropGo.my is NOT liable for any losses, damages, or claims arising from:

• Property transaction failures, disputes, or losses
• Fraud, misrepresentation, or illegal activities by users
• Inaccurate, incomplete, or misleading property information
• Property defects, legal issues, or regulatory violations
• Agent misconduct, negligence, or professional malpractice
• Financial losses from property investments or transactions
• Personal injury or property damage during property visits
• Breach of contract between users
• Disputes over commissions, fees, or payments
• Property valuation errors or market fluctuations
• Title disputes, ownership claims, or legal complications
• Environmental issues, zoning violations, or permit problems

Platform Service Exclusions:

• Service interruptions, downtime, or technical failures
• Data loss, corruption, or security breaches
• Third-party service provider failures
• Inaccurate search results or matching algorithms
• Communication failures between users
• Content moderation decisions or delays
• Account suspension or termination

4. Maximum Liability Limitation

Liability Exclusions:

These limitations do not apply to:

• Gross negligence or willful misconduct by PropGo.my
• Death or personal injury caused by PropGo.my's negligence
• Fraud or fraudulent misrepresentation by PropGo.my
• Liability that cannot be excluded under Malaysian law

5. User Responsibilities

Property Seekers Must:

• Conduct independent verification of all property information
• Visit properties in person before making any commitments
• Obtain professional inspections and valuations
• Verify property titles, ownership, and legal status
• Check compliance with local laws, regulations, and permits
• Obtain legal and financial advice before transactions
• Verify agent credentials and licenses independently
• Not rely solely on platform information for important decisions

Real Estate Agents Must:

• Maintain valid professional licenses and credentials
• Provide accurate and truthful property information
• Comply with all applicable real estate laws and regulations
• Disclose any conflicts of interest or material information
• Maintain professional standards and ethical conduct
• Not engage in fraudulent or misleading practices
• Obtain proper authorization to list properties
• Handle client funds and transactions in accordance with law

6. Professional Advice Disclaimer

No Professional Services:

• No Legal Advice: We do not provide legal advice or legal services
• No Financial Advice: We do not provide financial or investment advice
• No Real Estate Advice: We do not provide real estate or property advice
• No Valuation Services: We do not provide property valuations or appraisals
• No Inspection Services: We do not provide property inspections
• No Due Diligence: We do not conduct due diligence on properties or agents

Recommendation to Consult Professionals:

• Consult qualified real estate lawyers for legal matters
• Consult licensed real estate agents for property advice
• Consult financial advisors for investment decisions
• Consult property inspectors for condition assessments
• Consult valuers for property valuations
• Consult tax advisors for tax implications

7. Third-Party Services Disclaimer

PropGo.my may integrate with third-party services. We are not responsible for:

• Third-party service availability, performance, or reliability
• Third-party service terms, conditions, or policies
• Third-party service fees, charges, or billing
• Third-party service data handling or privacy practices
• Third-party service security or data breaches
• Third-party service changes or discontinuation

8. Governing Law and Jurisdiction

This disclaimer is governed by Malaysian law. Any disputes shall be resolved in Malaysian courts under the exclusive jurisdiction of Malaysian legal system.

9. Contact Information

For questions about this disclaimer, please contact us at: